It was certainly painful to watch the presidential debate a week ago Monday. We can always learn from debates. If you’re old enough to remember the Kennedy/Nixon debates where candidate Kennedy looked so “presidential”, tanned and charismatic… and poor Mr. Nixon looked like he was hung over, or remembering Ronald Reagan’s comment about Walter Mondale’s youth and inexperience when asked if his age was going to be a problem, you realize that these debates have lots of lessons.
If Donald Trump had been in an interview for a job he wouldn’t get hired. (Please, please, don’t think I’m taking sides here. I’m of the opinion that it’s sad that we have such poor choices for this election.) It was clear that Mr. Trump did very little preparing for the debate. That’s his first big mistake.
I can’t tell you the number of times over the years that I have had candidates tell me that they really didn’t need to practice interviewing, that all I needed to do was get them the interview and they could wing it with no problem at all. In spite of my coaching and teaching these folks simply think they know better than that and they will have no problem and then they go into the interview and bumble it just like Mr. Trump did. When my candidates do this it’s easy for me to think, “Well, they don’t deserve the damn job” because they just didn’t go to the trouble to prepare”. They do what Mr. Trump did and rely on three or four “lip loads” and then keep repeating them over and over. They come up with a few facts that don’t appear to really know what they’re talking about. In short, they know exactly what questions are going to be asked but don’t practice the answers.
Now this guy is getting in another two chances, And for the country’s sake, we all hope he does better. But here are the major interviewing “mistakes” we can learn from:
- Don’t scowl or look grumpy when being asked a question. Look at the person asking the question with empathy and interest… even if you’re pissed off. This is especially true when a male is interviewing with (or debating) a female. If you are a man, you can look mean and downright ugly to another man. But not to a woman. (Trump really had a problem here because he was being “interviewed” by a guy but debating a woman. I will admit that’s really hard to do.)
- Don’t roll your eyes in contempt when another person is speaking. You look like a jerk.
- Don’t interrupt the person asking the question. It’s rude.
- Don’t interrupt the other person when they are speaking. It’s rude.
- Be prepared with a number of topics you can bring up if you don’t like a particular question.
- Learn how to “deflect” just a bit when you get a question that is meant to trap you.
- There are going to be essentially 10 or 12 real solid questions that are going to be asked. You know what they are and even though they will be asked in a number of different ways, for goodness sakes, practice the damn answers. Again, you know what the questions are going to be. Prepare!!
- Know when to be humble, for God’s sake. When someone tries to nail you about a mistake you made, admit it…don’t defend it. Everyone makes mistakes and they really don’t mind if you do, as long as you acknowledge it was a mistake and asked for forgiveness. “Looking back on it, that was a mistake that I wish I hadn’t made.” That’s it! End of discussion. Let’s move on. If pressed about the mistake, again, simply acknowledge the mistake and maybe mention what you would’ve done differently. “Again that was an error of judgment. It was a mistake. If I knew then what I know now, I would’ve…..”
- Have a slight bit of a sense of humor. Smile once in a while. Act comfortable in your own skin, even if you’re not. Take what you say seriously, but don’t take yourself too seriously. Or at least don’t come across that way.
- When someone catches you off guard with a topic you are not even remotely ready for (when you should be), like Alicia Michado, shuuuuut up. Don’t say a word. Especially, don’t act surprised. Even if you didn’t expect the topic to come up or don’t even know what the other person’s talking about, don’t act like it. “I don’t remember the situation. I will have to look into it.” When you say something like, “whatch-you talkin’ about” when you know it must be some kind of big deal that you have forgotten, you really look dumb.
Unfortunately, if Mr. Trump had been interviewing for a job…which he really is, he wouldn’t have gotten hired. He just wasn’t prepared. Because he wasn’t prepared he was on his heels all night. Let’s hope he learns by his mistakes.
Whether you like the guy or not, all of us really want to see the difference in ideas and policies that he and his opponent have. All of the above issues are more mannerisms than they are content. We all want to know about the issues and not get stuck on the mannerisms. As with any interviewing situation we can all get distracted by the mannerisms and can’t “hear” what is being said. Mr. Trump has got one strike against him. Two more and he is out.
This should be a lesson to anyone who is interviewing… prepare!
P.S. Don’t TWEET nutin!